JJ's House Reviews Read Customer Service Reviews of jjshouse com
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I was a little nervous making my first order and coming from China. Easy to order and given a delivery slot when ordering the dress. Dress arrived inside out, as stated and wrapped in a plastic bag in a small flat box.Kept up to date on delivery, all went well.
“Bad quality”
Picking the dress for bridesmaids can get pricey depending on how many bridesmaids you have, but luckily, JJ’s House offers super affordable and cute bridesmaid dresses. Most negative JJ’s House reviews have to do with the brand’s customer service. Many shoppers report that JJ’s House’s customer service is unresponsive and doesn’t communicate well when problems arise. The brand has been featured in many big publications, plus here are a ton of JJ’s house reviews from their customers.
Excellent quality and gorgeous dresses
It arrived a week earlier than stated, packed inside out in a heavy plastic bag in a box. Outside of steaming to remove some wrinkles, it is ready to wear, as it fits like a glove. I am very pleased with every aspect of my transaction and would not hesitate to use JJs House again.
How do I know I can trust these reviews about JJ's House?
So far I've ordered a junior bridesmaid dress and a flower girl dress. I used the try it before buying it option and the return process was easy to do, except that I tried to return it through the post office when I should have gone directly to UPS. So I reordered, and they shipped it out on the same day that i ordered it. So far I'm impressed with nothing bad to say.
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This is definitely an issue, but luckily it doesn’t seem like shoppers have order issues very frequently. Shoppers also aren’t happy with the return policy, especially restocking fees. JJ’s House is an online retailer that primarily offers dresses for weddings and other special occasions. I was so happy with the response I received when I emailed for a correction on a size error I made. Customer service responded quickly and made the correction. The dress I ordered for my granddaughter is absolutely beautiful!
Positive highlights
I did read after the fact that they seem to be known for not posting negative reviews on their site, and honestly if I knew that before I ordered…I would not have ordered it. For me, I think it just sounds so sketchy if a business censors their customers’ reviews to essentially bait in more people. Submitted a ticket to ask about the return/refund process with no issues, and I mailed it off and waited for an email confirming receipt and refund. So the good thing is I got my refund, the weird thing is it felt like I had to keep tabs on them or they’d forget. All cocktail dresses are priced below $300 and come in a range of different styles to suit any special occasion. From bodycon dresses to tea-length dresses, JJ’s House’s cocktail dresses collection is an absolute banger — and customers agree.
Thank you sincerely for taking the time to share your positive feedback with us. We are delighted to learn that you had a wonderful experience with our services. Your satisfaction is of utmost importance to us and we eagerly anticipate the opportunity to serve you again in the future. Thank you for entrusting JJ's House as your dress shop.
Beautiful, Well-Made Dress
JJ's House has a rating of 3.92 stars from 3,035 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JJ's House most frequently mention customer service, wedding dress, and good quality. JJ's House ranks 2nd among Wedding Dresses sites. Very pleased with the material used for each dress I have purchased through your website. The promptness of delivery is right on time with what you estimate. I am really looking forward to wearing this dress to my son’s wedding in May.
Petite to Plus Size
DO NOT DO THIS, as for all that you return you'll only receive 90% of what you paid! £10 fees for each £100 dress adds up quickly... What a ridiculous policy, especially for a brand with no physical store where you can try things on.
In the mix of pinned beauty tutorials, jewelry recommendations, and fancy shoes, fantasy dresses are quite common in the average Pinterest mood board. With that in mind, perhaps this brand can offer a more affordable alternative. Their jaw-dropping designs have caught the attention of several fashionistas, as the brand’s Instagram account boasts a 621k following. They’re also featured in a couple of wedding magazines, including The Knot and Brides. Cori is a freelance writer but a true editor at heart. His driving force is a love of language and literature along with a passion for creating and curating quality content, whatever the form and subject may be.
Ordered a customised measurement prom dress and it’s a great fit! Fabric is of good quality and you can order swatches beforehand too. Arrived promptly and customer service is really helpful and friendly.
It’s no secret that wedding dresses are quite expensive. If you’re on the hunt for the perfect look, I’ll show you how to choose the best wedding dress next in this JJ’s House review. Additionally, the company’s product descriptions are quite detailed, as important information related to fit, sizing, and dress length is usually provided. If you’re not up for in-person try-ons, I can confidently recommend this brand in my JJ’s House review.
JJ's House was wonderful to work with because they did an awesome job of customizing our order. It was well made and the material did not look cheap. The dress arrived within the estimated time frame. The dress I custom ordered from JJs turned out beautiful! It is well made, prettier than the listed pictures.
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